Flight Operations Support Specialist (m/w/d)

Hamburg

Full-time

Permanent employee

Your mission

As part of our Flight Operations team, you keep the operational backbone of the organization running smoothly. You ensure that training records, aircraft documentation and operational processes are always up to date and support the Nominated Person Flight Operations in the daily management of the department.

You are highly organized, proactive and enjoy working in a dynamic aviation environment where attention to detail matters. Acting as a central point of contact for pilots and internal stakeholders, you can help create efficient processes and maintain the high operational standards of our organization.

Maintain and monitor pilot training records and operational documentation
Ensure aircraft, crew and operational documents remain current and compliant
Support the organization and stocking of aircraft and operational inventory
Assist the Nominated Person Flight Operations in day-to-day operational and administrative tasks
Support preparation for audits, reviews and compliance checks
Act as a point of contact for Ab-initio pilots and support them throughout their training journey
Coordinate with instructors, pilots and internal departments to ensure smooth operational workflows
Help improve administrative and operational processes within the Flight Operations department
Coordinate and prepare departmental personnel and feedback meetings
Manage and coordinate all uniform-related processes, including fulfillment and shipment coordination, webshop maintenance, product integration and inventory updates for newly received uniform items
Maintain, update and adapt operational documents within Web Manuals
Support general office and operational coordination tasks

Your profile

Experience in an airline or aviation environment is considered a strong advantage
Strong organizational skills and a structured, detail-oriented way of working
Ability to manage documentation, records and administrative processes accurately
Confident communication skills and a professional, service-oriented mindset
Ability to work independently while remaining a reliable team player
Comfortable working in a fast-paced operational environment
Good understanding of MS Office applications and digital administration tools
Fluent English skills, both written and spoken
Familiarity with EASA regulations and aviation documentation is a plus
This position is primarily office-based and requires regular on-site presence to support daily operational activities and coordination within the Flight Operations department

Why us?

We offer you the opportunity to become a key part of our Flight Operations team, where your work directly contributes to the smooth running of training and operational processes. In this role, you will work closely with the Nominated Person Flight Operations and gain in-depth insight into the operational backbone of a general aviation organization, including pilot training, documentation management and regulatory compliance. You will be part of a dynamic and professional environment where structure, precision and reliability are essential, and where your contribution truly matters on a daily basis. This position provides you with a unique combination of responsibility, variety and exposure to core aviation operations, along with the opportunity to actively support and improve processes within a growing and ambitious organization.

Über uns

Platoon Aviation, gegründet 2021, hat die Vision, der führende Charterbetreiber zu werden, indem wir fortschrittliche Technologie, hochmoderne Flugzeuge und die beispiellose Expertise unseres Teams nutzen.

Im Jahr 2025 wird Platoon 11 identische PC-24 betreiben, die nach dem Floating-Fleet-Modell in ganz Europa eingesetzt werden (d. h. die Flugzeuge haben keinen festen Heimatflughafen). Die PC-24 bietet unseren Passagieren ein unvergleichliches Maß an Komfort, gepaart mit außergewöhnlichen Leistungsfähigkeiten und besserer Gepäckkapazität.

Platoon arbeitet auf Ad-hoc-Basis und bietet keinen festen Flugplan, sondern richtet sich nach den Markttrends und der individuellen Nachfrage der Kunden. Überdies funktioniert Platoon nach dem B2B-Modell, was bedeutet, dass wir hauptsächlich mit Brokern auf der ganzen Welt zusammenarbeiten. Aufgrund des höheren Flugvolumens, das wir betreiben können, hat uns dies bereits zu einer anerkannten Marke und Fluggesellschaft auf dem Markt gemacht.

Platoon ist entschlossen, neue Maßstäbe in Bezug auf Service und Experience zu setzen. Wir möchten, dass sich unsere Gäste beim Fliegen, wie zu Hause fühlen.